Customer Service

Orders requiring shipping, such as CDs or books, are shipped within eight days. Contact customerservice@peoplespharmacy.com if you have any questions about your order.

The People’s Pharmacy Store uses a PCI-compliant, secure server with 128-bit SSL encryption to provide maximum protection for your personal and credit card information.

The “Security Code” is a three digit code printed on the back of your credit card. Often it appears after the last four digits of your credit card number. We ask for your security code to provide increased protection against unauthorized use of your card.

If you leave the People’s Pharmacy website before clicking “Complete Order,” your credit card information is not retained. You will need to re-enter your credit card number if you return to the site to place your order.

If you are unsatisfied with your order for any reason, The People’s Pharmacy will replace it or refund your money. Your customer satisfaction is our number one priority. Contact store@peoplespharmacy.com if you have any questions or problems with your order.

If you created an account when you placed your order, you can view your order by clicking here. You will be asked to enter your email address and password. If you have forgotten your password, click “Forgot your password?” and a new password will be emailed to you.

Once you have logged in, you will see a list of past orders and any other information you have asked us to store on our PCI-compliant, SSL-encrypted server. Click “View Order” to view details on any order.